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Terms and Conditions

Terms and Conditions

 

Venesa Co., Ltd (“Venesa”) thanks you for your love and trust for our products. In order to serve you the best, we publish and apply the Terms and Conditions of Use of the Website (hereinafter referred to as: "Terms of Use") to Customers ("you ").

PLEASE READ TERMS OF USE CAREFULLY. BY ACCESSING OR USING THIS WEBSITE [https://www.v-care.com.vn] (the "Website") operated by VENESA, YOU CONFIRMED TO READ, UNDERSTAND AND AGREE TO BE BOUNDED BY THE TERMS USE. IF YOU DO NOT AGREE WITH ANY CONTENTS OF THE TERMS OF USE, PLEASE DO NOT USE THIS WEBSITE.

By agreeing to these Terms of Use, you confirm that you are 18 (eighteen) years old or older and have full capacity for civil acts to enter into a purchase and sale of goods:

1. SCOPE OF APPLICATION

The Terms of Use manages the content you access and use of the Website, as well as our services on the Website. These Terms of Use may be changed from time to time by updating the version on the Website or sending an email to V-Care online members (V-Care online members are registered accounts on Haravan system). Your continued access to and use of the Website will constitute your agreement and acceptance of any modifications made to these Terms of Use.

By using this Website, you acknowledge and agree that the Terms of Use supersede all prior proposals, agreements or communications.

2. PRIVACY

Please read carefully the Privacy Policy governing your loging in and using the Website.

3. ACCURACY OF INFORMATION

According to the provisions of the Law and our needs, we will accurately describe the products on the Website.

4. INTELLECTUAL PROPERTY RIGHTS

All content on the Website, including but not limited to: text, graphics, photographs, motion pictures, logos (logos), button icons, illustrations, audio tracks, databases, the software and its assemblage (collectively, the “Content”) are the property of Venesa, our partners or licensors. Such content is protected in accordance with applicable laws, including Vietnamese law, and international law.

Without limiting the generality of the foregoing, the trademarks, logos and service marks shown on the Website (collectively, "Trademarks") registered or unregistered trademarks of Venesa, or our affiliates, partners or licensors, are protected by law, including the laws of Japan and Vietnam.

Except as otherwise required by applicable law, no Content, Trademarks or any part of the Website may be used, authorized or licensed to use, copy, duplicate, reproduce, sell,  resell, access, adapt or exploit in any way without Venesa's prior written consent. Your requests for approval must be sent directly in writing to our office at the address listed below:

OFFICE OF TRANSACTIONS - VENESA CO., LTD

Address: Room 506, 5th floor, 362 Pho Hue, Pho Hue Ward, Hai Ba Trung District, Hanoi

Phone: 024 7306 66 88

5. YOUR OBLIGATIONS AND RESPONSIBILITIES

While accessing or using the Website, you must comply with the Terms of Use and any special warnings or instructions regarding access or use posted on the Website. It is strictly forbidden to use or access this Website to obstruct or damage the Website, Website content, security measures, harassment, discredit of Venesa, products/services or personnel of Venesa. Do not send harassing email (spam mail) to or through this Website.

You are not allow to use this Website to propagate, distribute, store or destroy any material that: (a) violates any law; (b) infringes the copyrights, patents, trademarks, trade secrets, domain names (https://www.v-care.com.vn) or other intellectual property of others, or violoates the privacy or personal rights of others under any circumstance; (c) is defamatory, obscene, threatening, abusive or hostile.

IF YOU VIOLATE (Deliberately OR Unintentionally) ANY CONTENTS OF THE TERMS, YOU WILL BE RESPONSIBLE FOR ANY DAMAGE CAUSED TO VENESA, AND/OR AGENTS, PARTNERS OR OUR LICENSORS.

6. YOUR ACCOUNT/MEMBERSHIP

6.1. You may choose to register for an account on the Website. After registration, you will have a username and password for your account. Accordingly, you are responsible for confidentiality protecting the information and preventing any unauthorized use of your account. You agree to accept sole responsibility for all activities that occur under your username and password, and to provide only the truth and accurate information. We reserve the right to refuse services and/or terminate your account without advance notice if you violate the Terms of Use or we may, in our sole discretion, protect Venesa's interests to the extent permitted by law. If you want to become an online member, please agree to the PRIVACY POLICY.

This website allows you to submit reviews of products, blogs and other functions.

Venesa reserves the right, but is not obligated to monitor or review any area of ​​the Website where users make or post their opinions or comments or communicate privately with each other, including but not limited to the reviews of products, blogs and other functions, and any similar communications.

Venesa will not be responsible for the content of any of the above communications to the extent permitted by Vietnamese law.

Venesa reserves the right to intercept or delete communications or materials that Venesa determines to be: (a) abusive, defamatory or obscene; (b) deceptive, fraudulent or misleading; (c) infringing the copyright, trademark, domain name (https://www.v-care.com.vn) or other intellectual property rights of others; (d) violating any law or regulation; and/or (e) offensive to Venesa. Please note that any personal information you may post or transmit will be handled by Venesa in accordance with Venesa's Privacy Policy.

7. PROVID INFORMATION AND DOCUMENTS

Any suggestion, idea, question, document, feedback or unsolicited information that you provide to us, other than your personal information as set forth in the Privacy Policy , shall be considered as non-exclusive and non-confidential, and you hereby grant us a non-exclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, sell, transfer, convert, create derivative works from, distribute and display such information in any form, information or technology. You also acknowledge that the information provided by you may not be returned and may be used by us for our purposes, including but not limited to, product development, manufacturing, distribution and marketing.

8. WARRANTIES AND GUARANTEES, LIMITATION OF LIABILITY AND COM PENSATION

The Website is presented "as is", we make no representations including but not limited to warranties of merchantability, non-infringement or suitable for any particular purpose, except to the extent that againsts the law.

We are not responsible for the timeliness, accuracy, unavailability or interruption of delivery, viruses or other errors of the website or its content. Under no circumstance we will be liable for any damage to the website even if we have been advised of the possibility of such damage.

You agree to defend, indemnify and hold Venesa, and/or our affiliates, officers, employees, agents and licensors harmless from any loss or damage whatsoever. Any claim, action, fine, penalty or expense, including reasonable attorneys' fees of a third party claim, action, action or demand arising from your (or any person acting using your username and password) accessing, and using the Website, any user content made available on the Website or violation of the Terms of Use. You also agree to indemnify Venesa against any loss, damage or expense, including reasonable attorneys' fees, arising from your use of robots, electronic bugs (robots, spiders, crawlers, etc.) or similar data collection and extraction tools, or any other actions, that you take which unreasonably slows or increases the load on our infrastructure.

9. LINKS TO THIRD PARTY

Venesa is not responsible and not liable for the other sites (including: e-commerce sites/platforms such as tiki, lazada, shopee, lefliar, ... or electronic payment gateways such as vnpay or other, shipping management sites or prospective affiliate partner websites) are not under the control of Venesa to which the Website is linked.

10. GOVERNING LAW AND DISPUTES

Any interpretation and application of this Website and these Terms of Use shall be governed by the laws of Vietnam. Any dispute regarding the Website, all rights and obligations and all actions provided for by these Terms of Use shall be submitted only to the courts with jurisdiction in Vietnam.

Above is the entire content of our Terms of Use, thank you very much for your attention and understanding. For any questions, please contact the hotline number:

 

1800.588.871

From Monday to Saturday from 8:30 a.m. to 5:30 p.m. (except public holidays).

We wish you have a great experience with our products.

Thank you very much!

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